To come: a summary of my approach to designing interactive systems, and some illustrations of interaction design and information architecture. Someday I'd like to have a little presentation that walks a viewer through a case study of the process of conception, definition, design, and development, and shows a few examples of work created during each phase.

Until then, please take a look at some basic principles of interaction design

The need for privacy and confidentiality make it a wee bit challenging to publish examples of various user experience design artifacts. This has hung me up for a long time. But this is easily overcome with a little scrubbing, blurring, and greeking. I would love to have a case study of a single project that would kind of be like the "Making of Apocalypse Now" with the director narrating "yeah, after we saw this user study, we figured the whole thing was a bust, and I was beginning to doubt my skills and intelligence, but then it came to me..."